Refund Policy

Last updated: March 2026

At Atlantic Home Solutions, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

1. Returns

We accept returns within 30 days of delivery, provided the item meets the following conditions:

• The item is unused and in its original condition
• The item is in its original packaging with all tags and accessories included
• Proof of purchase (order confirmation or receipt) is provided

Items that are damaged, used, or not in their original packaging may not be eligible for a return.

2. Non-Returnable Items

The following items cannot be returned:

• Items marked as final sale or non-returnable at the time of purchase
• Perishable goods or hygiene-related products that have been opened
• Gift cards

3. How to Initiate a Return

To start a return, please contact our support team at support@atlantichomesolutions.com with your order number and reason for return. Our team will provide you with return instructions within 24–48 hours.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or card provider may take additional time to post the refund.

5. Exchanges

If you received a defective or damaged item, we will gladly exchange it for the same product at no additional cost. Please contact us within 30 days of delivery with photos of the damage.

6. Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or incorrect. We recommend using a trackable shipping method, as we cannot be responsible for lost return packages.

7. Late or Missing Refunds

If you haven't received your refund after 10 business days, please first check with your bank or card provider. If the issue persists, contact us at support@atlantichomesolutions.com.